Returns and Refunds
You can request the return of any product within 14 days from the delivery date.
To make a return it is necessary asking for the return form to our customer care or downloading it from the link below and email it to: firstname.lastname@example.org
The User will be required to return the products without having used them, in a perfect state of conservation, without having removed the original labels and complete of the fiscal documents received. Used products cannot be returned.
Without prejudice to the right to verify compliance with the above, we will refund the amount within 14 days.
Return is free for collections on Italian territory, otherwise the direct costs of returning the product are charged to the customer.
The collection will take place by GLS courier and the shipping costs will be deducted from the amount that will be refunded to the customer.